Terms of Service

1. Eligibility

You must be at least 18 years old to use the Service. By using the Service you confirm that you are 18 or over and legally able to enter into this agreement.

2. The Service

Ikenna Fitness offers fully bespoke 1:1 online coaching — application only. Once accepted, this typically includes a personalised training programme, nutrition guidance, weekly check-ins and direct messaging with your coach.

All training and nutrition content is provided for informational and educational purposes only. It is not medical, dietary or therapeutic advice and does not replace consultation with a qualified healthcare professional.

3. Application & Acceptance

Coaching is by application. We review every application personally and reserve the right to accept or decline anyone at our discretion. Submitting an application does not guarantee a coaching spot or create a contract on its own — the coaching agreement begins when we confirm acceptance and your first payment is taken.

You agree to provide accurate, current and complete information in your application and during check-ins. You're responsible for keeping your account details and any login confidential.

4. Payment & Subscription

1:1 Coaching is billed as a recurring monthly subscription via Stripe. The amount and start date are agreed in writing before your first payment. All prices are in GBP and inclusive of VAT where applicable.

By starting a subscription you authorise us to charge the agreed fee each month until you cancel. Subscription fees are non-refundable except as set out in Section 6.

5. Cancellation

You can cancel your subscription at any time by emailing ikennafitness@gmail.com. Cancellation takes effect at the end of the current billing month — there are no partial refunds for the month in progress and no cancellation fees.

We may pause, suspend or terminate your access to the Service at any time if you breach these Terms, abuse the coach or other clients, or for any other reason at our reasonable discretion. Where we end the relationship without cause, we'll refund any unused portion of the current billing month.

6. Refunds

Because coaching is delivered digitally and personally from the start of each billing month, you waive your right to the standard 14-day cooling-off period under the UK Consumer Contracts Regulations once coaching begins.

If something has genuinely gone wrong — for example you haven't received the promised onboarding or there's a material issue with the Service — email us within 14 days and we'll either fix it or refund the affected month in full.

7. Your Responsibilities

• Give honest information in your application and weekly check-ins.
• Get clearance from a doctor before starting if you have any injury, illness, are pregnant, or have any condition that exercise or changes to diet could affect.
• Train within your ability and stop if anything hurts in a way it shouldn't.
• Keep your programme, training plans, nutrition guidance and any related content for personal use only — don't share, resell or redistribute them.

8. Health Disclaimer & Limitation of Liability

Exercise carries inherent risk. By taking part in the Service you accept that risk and confirm you are physically able to take part. Ikenna Fitness is not liable for any injury, illness or health issue that results from following the training or nutrition guidance provided.

To the maximum extent allowed by law, our total liability to you for anything arising out of these Terms or the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. We don't exclude or limit liability where the law doesn't allow us to — for example, for death or personal injury caused by our negligence, or for fraud.

9. Intellectual Property

All content provided through the Service — including training programmes, plans, videos, written guidance, graphics and logos — is owned by Ikenna Fitness or its licensors and is protected by copyright and other intellectual property laws. You get a personal, non-transferable right to use it while you're a client. You may not reproduce, modify, resell or distribute any content without our prior written consent.

10. Changes to These Terms

We may update these Terms from time to time. If a change is material we'll email active clients at least 30 days before it takes effect. The version that applies to you is the one in force when you started your current subscription.

11. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.

12. Contact

Questions about these Terms? Email ikennafitness@gmail.com.